Sunday, July 31, 2016

Trunk rout priority

Select the trunk based off the Trunk Route Priority (0) or based off the trunk that has not been used in the longest time (1). Default 0 Related Program 14-05 14-06 02 03 04 05 06 07 08 09 Intercom Interdigit Time Trunk Interdigit Time (External) Dial Tone Detection Time Disconnect Time when Dial Tone not Detected Dial Pause at First Digit Toll Restriction Override Time Preset Dial Display Hold Time Ringdown Extension Timer (Hotline Start) 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds When placing Intercom calls, extension users must dial each digit in this time. The system waits for this time to expire before placing the call in a talk state (Call Timer starts after time expires, Voice Over and Barge-In is not allowed until after time expires). If dial tone detection is enabled, the system waits this time for the Telco to return dial tone. When the time expires, the system assumes dial tone is not present. To disable this time (and have the system wait continuously), enter 0. If 14-02-11 is enabled, the system skips over a trunk if dial tone is not detected. This option pertains to calls placed using Speed Dial, ARS, Last Number Redial or Save Number dialed. It does not pertain to line key or Direct Trunk Access calls. After dialing the Toll Restriction Override codes, the system removes Toll Restriction from the extension for this time. A Ringdown extension automatically calls its programmed destination after this time.

Saturday, July 30, 2016

ESI Cordless Handset

To  achieve  optimum  operation  from  your  ESI  Cordless  Handset  II Repeater: •  Place  the  Repeater  at  least  six feet  off  the ground so it  has a clear  line-of-sight. •  Make sure  the Repeater  has  good  reception from  the  base  station (or  Repeater  to  which it  is   daisy-chained). •  Make sure  the Repeater  location  is  close to  a  standard 120  VAC power  outlet. •  Never install  electrical  cords across  traffic  areas  where they  can cause a tripping  hazard  (additionally, such cords,  if  damaged,  may create  fire  or  electrical  hazards). •  Allow  at  least  35  feet  between Repeaters. If you  install Repeaters  across  multiple  floors, be  sure  to  allow  35 feet  vertically, too. •  Install  the Repeater  away from  sources of  electrical  interference.  Examples include  audio systems, office equipment,  and microwave ovens. •  Install  the Repeater  away from  heat  sources  and  direct  sunlight. •  Install  the Repeater  away from  items that  can interfere with  radio signals.  Examples  include  metal doors,  thick walls,  niches,  and cupboards.

Friday, July 29, 2016

SD card

An Avaya System SD card must be present in this slot at all times. This card holds copies of the IP Office firmware and configuration and is used as the IP500v2 control units non-volatile memory. · Each Avaya System SD card has a unique Feature Key serial number which is used for generating and validating licenses entered into the IP Office configuration. · The card stores the prompts for embedded voicemail operation and acts as the message store for embedded voicemail messages. · Prior to any planned shutdown or restart of the IP Office system, the current configuration running in the IP Office system's RAM memory is copied to the  /primary  folder on the System SD card and to the systems nonvolatile memory. · Following a restart, the software in the  /primary  folder is loaded by the IP500v2 control unit. If the required software is not present or valid a sequence of fallback options is used, see  Booting from the SD Cards 155 for full details. · Following a restart, if present, the configuration file in the  /primary  folder is loaded by the IP500v2 control unit. If no file is present the system will check for a file in its internal non-volatile memory. If no copy is found it will generate a default configuration file. See  Booting from the SD Cards 155 for full details. · Once each day (approximately between 00:00 and 00:30) the IP Office will copy the current configuration running in its RAM memory to the  /primary  folder on the card. · Configuration changes made using IP Office Manager are first written to the copy of the configuration file on the card and then merged with the configuration running in the IP Office system's RAM memory. · The write lock setting on cards in the System SD card slot is ignored. · Optional SD Card A card does not have to be present in this slot for normal IP Office operation. The slot can be used for various maintenance actions.

Thursday, July 28, 2016

60-Key expansion

60-Key  Expansion  Console,  B.3,  I.8,  I.9 60-Key  Second Expansion  Console,  B.3,  I.8,  I.9 Analog ports,  I.7 Battery.  See  Cautions Cabinets Expansion, F.2 Cautions, E.1 Battery, E.1 Fuse,  E.1 Power supply,  E.1 CO  lines Capacities.  See  System  capacities Connecting, I.5 Console,  B.3,  I.8, I.9 ESI  Cordless  Handsets.  See  Phones ESI  Presence Management,  D.1 Expansion Cabinet,  F.2 Expansion Console,  B.3,  I.8, I.9 Fuse.  See  Cautions Grounding, F.2,  I.1,  I.3 Hardware  installation,  E.2–F.15 LED functions,  F.15, G.6,  H.6 Main  board,  A.2 Memory  Module, A.3 Installation  or  replacement,  F.5–F.8,  G.5,  H.5 Mirrored Memory  Module  (M3), A.3 Installation, F.9–F.13 MOH,  I.3 NSP  (Network  Services  Processor),  A.7 Overlays,  B.4 Paging, I.4 Phones Digital  Feature  Phones,  B.1 ESI  Cordless  Handsets,  B.2,  B.3 IP  Phones,  B.2 VIP  Softphone,  B.4 Port  cards Capacities, A.4 Charts, I.13–I.20 Installation, G.3–G.4,  G.3–G.4 Installation, F.2 Port  card  adapter,  F.3 Power,  I.1 Power  Distribution Shelf,  A.3 Power supply.  See  Cautions Transformers, wall-mount,  A.3 PRI, I.5 Regulatory  information  (U.S. and Canada),  E.2 Ringer  equivalence number  (REN),  E.2 Serial  ports,  I.3 Site location,  F.1 SMDR, I.3 System  capacities,  D.1 T1, I.5 UPS (uninterruptible  power  supply),  I.1 VIP Softphone. See Phones

Wednesday, July 27, 2016

Service code

This option enables or disables a DISA or tie trunk caller ability to dial 9 for Trunk Group Routing or Automatic Route Selection (ARS/F-Route).

This option enables or disables a DISA or tie trunk caller ability to use Direct Trunk Access (Service Code  #9).

This option enables or disables a DISA or tie trunk caller ability to access trunk groups for outside calls (Service Code 704).

Tuesday, July 26, 2016

Virtual Extension

Virtual Extension Ring Assignment  to assign the ringing options for an extension Virtual Extension Key or Virtual Extension Group Answer Key which is defined in Program 15-07. You make an assignment for each Night Service Mode. Assign extension numbers and names to virtual extension ports in Program 15-01. Program Virtual Extension keys in Program 15-07 (code *03). There are 50 Virtual Extension Ports.

Monday, July 25, 2016

Trunk Group Routing

Trunk Group Routing  to set up an outbound routing table for the trunk groups you assigned in Program 14-05. When a user dial 9, the system routes their calls in the order (priority) specified. For example, if a user dials 9 and all calls in the first group are busy, the system may route the call to another group. Trunk Access Map programming (Programs 14-07) may limit this option. The system contains 25 routing tables for trunk access. Each table has four priority orders for trunk access. There are 25 available Trunk Group Numbers.