Saturday, May 30, 2015

CALL WAIT BROKER CALL

CALL WAIT & BROKER CALL
Description
When SIP Phone receives second call wait, user can switch talking to each other. There are a few kinds of call wait and according to the type of call wait operation of switching talk is different.
Operation Receive 2nd call
1. In Case of, SIP Phone has no Call Wait feature or Call Wait is disabled: − If caller is from CO line then the call will be rerouted by system setting
automatically.
− If caller is from a Station then the caller will hear busy tone. During busy tone, the user can press “*” for Camp-On call or “#” for Voice-Over. The SIP Phone user who receives this 2nd call will hear notification tone from system.
− The SIP Phone user who receives this 2nd can make hold for 1st call talking and switch to 2nd call for talking by press [HOLD] twice.
2. In Case of, SIP Phone has Call Wait feature and Call Wait is enabled:
− The 2nd call is accepted by the SIP Phone and user who receives this 2nd call will
hear notification tone from Phone itself.
− The caller from CO or Station will hear ringback tone ore coloring.
− The SIP Phone user who receives this 2nd can make hold for 1st call talking and
switch to 2nd call for talking by,
a) 3rd party SIP Phone : press [HOLD] twice.
b) Ericsson-LG WIT400H SIP Phone : press [HOLD] once.
c) Ericsson-LG LIP88xx and LIP8002 SIP Phone : press Up or Down of Navigation button.

Friday, May 29, 2015

Fiberoptic

Using the fiber cable management system
To facilitate the installation of systems using fiber cables, the Fiber Cable Management System ensures that power cords are located outside of the cable tray. It also ensures that a 2.6 cm (1 in.) space exists between the ICS module and other modules.
The following hardware components are used in the Fiber Cable Management System:
• Fiber Comb (one per system): The Fiber Comb, is installed, using an adhesive back, on the ICS, below the fiber expansion cartridges. The Fiber Comb keeps the fiber cable in place and prevents the cables from being pinched between doors. Use the comb to keep fiber cables organized as they are routed to each Station Module, as shown in the 12-port example below.

Thursday, May 28, 2015

Power Supply Removal

Power Supply Removal and Replacement
3. Unplug the FG2 plug from the Expansion KSU ground wire.
4. Unplug the DC cable from the DC OUT connector (P16).
5. Remove the FG screw from left side of power supply to free FG wire/terminal and building ground wire.
6. Unplug the AC power cord from PN2.
7. Remove the seven screws that attach the power supply to the Base KSU. Remove the power supply.
Power Supply Replacement
1. Set the power supply in its proper place in the Base KSU (see Figure 3-14).
2. Secure the power supply to the Base KSU with the seven screws.
3. Connect the FG1 wire from the TCOU or TDDU to the FG1 screw on the power supply.
4. Plug the DC cable into the DC OUT connector. The green/yellow wire is on right-hand side.
5. Fasten FG green wire ring terminal and building ground wire to the left side of the power supply with the FG screw.
6. Plug the Expansion KSU green/yellow ground wire into FG2.

Wednesday, May 27, 2015

Modular ICS

Modular ICS NVRAM cartridge Feature Cartridge Slot Modular ICS ROM software cartridges: USA-MICS-XC 7.0 CDA-MICS-XC 7.0 NA-MICS 7.0 NVRAM Cartridge Slot Services Cartridge 1 Fiber Expansion Cartridge (2-port) 2 Fiber Expansion Cartridge (6-port) 1 or 2 (see note below) Combination Fiber 6-port Services Cartridge 1 or 2 (see note below) Digital Trunk Interface (DTI) card configured for TI card or PRI 3 or 4 1 Starting in MICS 6.0: Global Analog LS/DS trunk cartridge replaces: Loop Start Disconnect Supervision (LS/DS) Trunk Cartridge 3 or 4 1, 2 or 3 Starting in MICS 6.0: Global Analog CLI trunk cartridge replaces: Caller Identification (CI) Trunk Cartridge 3 or 4 1, 2 or 3 E&M Trunk Cartridge 1, 2 or 3 DID Trunk Cartridge 1, 2 or 3 Copper Expansion (2-port) 1 Copper Expansion (6-port) 1 BRI-ST card 3 or 4 1, 2 or 3 BRI-U2 card 3 or 4 1, 2 or 3 BRI-U4 card

Tuesday, May 26, 2015

Extension Length

Setting Extension Length
New Allworx servers are factory-configured for 3-digit extensions. If using 3-digit extensions there are no configuration changes. If using 4-digit extensions, Allworx recommends changing the extension length to four digits before defining any Users, Handsets, or Extensions. Change the extension length

Monday, May 25, 2015

ICR

STATION INDIVIDUAL CALL ROUTING (ICR)
Description
Station ICR is an extension of Call Forward where the user establishes a routing scenario. Each of the ten scenarios defines rules to route incoming calls based on Time, Day of week, Date and Caller ID to a destination defined by the User. Each scenario is assigned a priority of 0 to 9. When an incoming call is received at the station, the System will search the ICR scenarios entered by the User, then the call will routed according to the destination in the highest priority matching scenario.

Sunday, May 24, 2015

Diagnostic tools

Diagnostic tools

The command under this heading allows you to perform a warm restart on your system.
1. At the Diagnostic prompt, press ≠. Restart system? displays.
2. If you are sure you want to perform a warm start on your system, press YES. Otherwise, press CANCEL.

Thursday, May 21, 2015

Problems with lines

Problems with lines

The troubleshooting problems listed here focus on trouble with making calls or using lines. For problems which are specific to BRI lines, refer to Problems with BRI service on page 615.
Calls cannot be made (but can be received)
1. Press ≤•‚.
2. Press a line button.
3. If an incorrect line number or name appears, or if neither appears, on the display, check the programming settings.
OR
If the correct line number or name appears on the display, make sure the external lines are properly cross-connected.
4. Check external lines by attaching a test telephone directly on the distribution block.
5. Ensure that the 25-pair cable is properly connected to the modules or the ICS.
6. Run a Maintenance session.
7. Use Module status to verify that the module on which the Trunk Cartridge is installed is not disabled or unequipped.
8. Run a Maintenance session and disable the appropriate ports using Port/DN status.
Charts showing external line port number defaults appear

Tuesday, May 19, 2015

Problems with telephones

Problems with telephones

Set has faulty buttons, display, handset or other hardware problems
Run a Station Set Test (≤°‚fi).
Detailed instructions are contained in the Modular ICS 7.0 System Coordinator Guide.
Unreadable set display
If the trouble is with telephones with two-line displays
1. Press ≤•‡.
2. Press UP or DOWN to adjust the display to the desired level.
3. Press OK.

Monday, May 18, 2015