UCS

iPECS UCS Client: Basic voice calling plus advanced functionality such as video, IM, file sharing, audio conferencing, visual voice mail
• Multi-Tier Mobility: DECT and Wi-Fi phones for in-office cordless, mobile extensions to extend voice features to any phone and iPECS Communicator for full smartphone integration
• Integrated Auto Attendant / Voice Mail (AA/VM): Multi-level, multi-language AA, built- in Voice Store and Forward (VSF) Gateway
• Voice Mail Notifications: Email with or without .wav file attachment or as an alert to mobile phone
• IP Attendant: Windows-based application with powerful monitoring, Busy Lamp Field (BLF) status and attendant console features

• Automatic Call Distribution (ACD): Flexible incoming call routing, real-time agent monitoring and supervision and call record statistics
• Centrally-Controlled T-Net: Greatly enhances survivability, server and geographic redundancy and management of local and remote sites
• System Geographic Redundancy: Hot standby call server for seamless hand-over in case of main server failure
• Multi-Language: Simultaneous support for up to 16 languages in all features
• Power Backup: Power redundancy features with main cabinet installation