Select the trunk based off the Trunk Route Priority (0) or based off the trunk that has not been used in the longest time (1). Default 0 Related Program 14-05 14-06 02 03 04 05 06 07 08 09 Intercom Interdigit Time Trunk Interdigit Time (External) Dial Tone Detection Time Disconnect Time when Dial Tone not Detected Dial Pause at First Digit Toll Restriction Override Time Preset Dial Display Hold Time Ringdown Extension Timer (Hotline Start) 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds 0 ~ 64800 seconds When placing Intercom calls, extension users must dial each digit in this time. The system waits for this time to expire before placing the call in a talk state (Call Timer starts after time expires, Voice Over and Barge-In is not allowed until after time expires). If dial tone detection is enabled, the system waits this time for the Telco to return dial tone. When the time expires, the system assumes dial tone is not present. To disable this time (and have the system wait continuously), enter 0. If 14-02-11 is enabled, the system skips over a trunk if dial tone is not detected. This option pertains to calls placed using Speed Dial, ARS, Last Number Redial or Save Number dialed. It does not pertain to line key or Direct Trunk Access calls. After dialing the Toll Restriction Override codes, the system removes Toll Restriction from the extension for this time. A Ringdown extension automatically calls its programmed destination after this time.
Sunday, July 31, 2016
Saturday, July 30, 2016
ESI Cordless Handset
To achieve optimum operation from your ESI Cordless Handset II Repeater: • Place the Repeater at least six feet off the ground so it has a clear line-of-sight. • Make sure the Repeater has good reception from the base station (or Repeater to which it is daisy-chained). • Make sure the Repeater location is close to a standard 120 VAC power outlet. • Never install electrical cords across traffic areas where they can cause a tripping hazard (additionally, such cords, if damaged, may create fire or electrical hazards). • Allow at least 35 feet between Repeaters. If you install Repeaters across multiple floors, be sure to allow 35 feet vertically, too. • Install the Repeater away from sources of electrical interference. Examples include audio systems, office equipment, and microwave ovens. • Install the Repeater away from heat sources and direct sunlight. • Install the Repeater away from items that can interfere with radio signals. Examples include metal doors, thick walls, niches, and cupboards.
Friday, July 29, 2016
SD card
An Avaya System SD card must be present in this slot at all times. This card holds copies of the IP Office firmware and configuration and is used as the IP500v2 control units non-volatile memory. · Each Avaya System SD card has a unique Feature Key serial number which is used for generating and validating licenses entered into the IP Office configuration. · The card stores the prompts for embedded voicemail operation and acts as the message store for embedded voicemail messages. · Prior to any planned shutdown or restart of the IP Office system, the current configuration running in the IP Office system's RAM memory is copied to the /primary folder on the System SD card and to the systems nonvolatile memory. · Following a restart, the software in the /primary folder is loaded by the IP500v2 control unit. If the required software is not present or valid a sequence of fallback options is used, see Booting from the SD Cards 155 for full details. · Following a restart, if present, the configuration file in the /primary folder is loaded by the IP500v2 control unit. If no file is present the system will check for a file in its internal non-volatile memory. If no copy is found it will generate a default configuration file. See Booting from the SD Cards 155 for full details. · Once each day (approximately between 00:00 and 00:30) the IP Office will copy the current configuration running in its RAM memory to the /primary folder on the card. · Configuration changes made using IP Office Manager are first written to the copy of the configuration file on the card and then merged with the configuration running in the IP Office system's RAM memory. · The write lock setting on cards in the System SD card slot is ignored. · Optional SD Card A card does not have to be present in this slot for normal IP Office operation. The slot can be used for various maintenance actions.
Thursday, July 28, 2016
60-Key expansion
60-Key Expansion Console, B.3, I.8, I.9 60-Key Second Expansion Console, B.3, I.8, I.9 Analog ports, I.7 Battery. See Cautions Cabinets Expansion, F.2 Cautions, E.1 Battery, E.1 Fuse, E.1 Power supply, E.1 CO lines Capacities. See System capacities Connecting, I.5 Console, B.3, I.8, I.9 ESI Cordless Handsets. See Phones ESI Presence Management, D.1 Expansion Cabinet, F.2 Expansion Console, B.3, I.8, I.9 Fuse. See Cautions Grounding, F.2, I.1, I.3 Hardware installation, E.2–F.15 LED functions, F.15, G.6, H.6 Main board, A.2 Memory Module, A.3 Installation or replacement, F.5–F.8, G.5, H.5 Mirrored Memory Module (M3), A.3 Installation, F.9–F.13 MOH, I.3 NSP (Network Services Processor), A.7 Overlays, B.4 Paging, I.4 Phones Digital Feature Phones, B.1 ESI Cordless Handsets, B.2, B.3 IP Phones, B.2 VIP Softphone, B.4 Port cards Capacities, A.4 Charts, I.13–I.20 Installation, G.3–G.4, G.3–G.4 Installation, F.2 Port card adapter, F.3 Power, I.1 Power Distribution Shelf, A.3 Power supply. See Cautions Transformers, wall-mount, A.3 PRI, I.5 Regulatory information (U.S. and Canada), E.2 Ringer equivalence number (REN), E.2 Serial ports, I.3 Site location, F.1 SMDR, I.3 System capacities, D.1 T1, I.5 UPS (uninterruptible power supply), I.1 VIP Softphone. See Phones
Wednesday, July 27, 2016
Service code
This option enables or disables a DISA or tie trunk caller ability to dial 9 for Trunk Group Routing or Automatic Route Selection (ARS/F-Route).
This option enables or disables a DISA or tie trunk caller ability to use Direct Trunk Access (Service Code #9).
This option enables or disables a DISA or tie trunk caller ability to access trunk groups for outside calls (Service Code 704).
Tuesday, July 26, 2016
Virtual Extension
Virtual Extension Ring Assignment to assign the ringing options for an extension Virtual Extension Key or Virtual Extension Group Answer Key which is defined in Program 15-07. You make an assignment for each Night Service Mode. Assign extension numbers and names to virtual extension ports in Program 15-01. Program Virtual Extension keys in Program 15-07 (code *03). There are 50 Virtual Extension Ports.
Monday, July 25, 2016
Trunk Group Routing
Trunk Group Routing to set up an outbound routing table for the trunk groups you assigned in Program 14-05. When a user dial 9, the system routes their calls in the order (priority) specified. For example, if a user dials 9 and all calls in the first group are busy, the system may route the call to another group. Trunk Access Map programming (Programs 14-07) may limit this option. The system contains 25 routing tables for trunk access. Each table has four priority orders for trunk access. There are 25 available Trunk Group Numbers.
Trunk group
Trunk Group Routing to set up an outbound routing table for the trunk groups you assigned in Program 14-05. When a user dial 9, the system routes their calls in the order (priority) specified. For example, if a user dials 9 and all calls in the first group are busy, the system may route the call to another group. Trunk Access Map programming (Programs 14-07) may limit this option. The system contains 25 routing tables for trunk access. Each table has four priority orders for trunk access. There are 25 available Trunk Group Numbers.
Friday, July 22, 2016
Speed dialing
Speed Dialing Trunk Group to define the trunk group to be seized for each Speed Dialing number. If this program has an entry of 0 (no setting), then seizing a line follows the trunk access group routing of the caller’s extension (refer to Program 14-06). This setting is available only in External Speed Dialing Mode
Thursday, July 21, 2016
Esi-Link
(with Esi-Link) CO line 1 answer ring destination First ring — Line 1 (optionally named “SALES”) rings at operator’s extension. Third ring — Extension 112 at Location 702 is added. Fifth ring — Extension 100 and Location 702 extension 112 stop ringing; and Location 703 extension 101 starts ringing. Ninth ring (or no available Esi-Link channels for Ring 5) — Call is answered by auto attendant. CO line 2 answer ring destination First ring — Line 2 (optionally named “MFG.”) rings at extensions 118–119. Third ring — Line 2 rings at Department 290 in Esi-Link Location 702. Fifth ring — (In this example, Ring 5 isn’t programmed. If an Esi-Link connection to Location 702 is available, the call routing will follow the call forwarding for Department 290.) CO line 3 answer ring destination First ring — Line 3 (optionally named “TECH”) is answered by auto attendant (branch ID 4) in home location. Branch ID 4 is assigned as a GoTo: Remote branch to an ID branch at Locati
Wednesday, July 20, 2016
Telephone line powered
Telephone line powered • Weather resistant • Adjustable microphone and speaker volume (preset for optimal operation) • Call time out, to limit prank calls and false alarms (approximately 30 seconds) • Responds to forward disconnect • Auto-answer feature allows remote monitoring (can be disabled) • Two way handsfree communication • Vandal resistant brushed stainless steel face plate with mounting gasket • Flush mountable using included rough-in box
Tuesday, July 19, 2016
Service Code Setup
Service Code Setup, Administrative (for Special Access) to customize the special access Service Codes which are used by the administrator in the Hotel/Motel feature. You can customize additional Service Codes in Programs 11-10 ~ 11-14 and 11-16. The following chart shows: • The number of each code (01 ~ 14). • The function of the Service Code. • What type of telephones can use the Service Code. • The default entry. • Programs that may be affected when changing the code.
Sunday, July 17, 2016
Key Management System
Activation Key Code and Key Management System To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key Management System. To download the activation keys, enter the MPR ID number shown on the IPCMPR card in the PBX, and activation key number and registration ID provided on each activation key code. For information about the type of activation key codes available, refer to "Additional Activation Keys in the SD Memory Card (Activation Key Files)". Note • You can only download the activation key file once using the activation key number and registration ID provided on the activation key code. • Up to 8 activation keys can be downloaded as one activation key file. • Up to 100 activation key files can be installed on the SD Memory Card. • It is possible to send the activation key file to a specified e-mail address at the same time as downloading it to a PC. • Make sure to backup the downloaded activation key files on your PC. • In the event of a system malfunction, you need a temporary activation key for maintenance purposes. The temporary activation key can only be used for a limited time period, and can be downloaded from the Key Management System in the same way as downloading activation key files.
Saturday, July 16, 2016
External paging
External paging device connection ESI-1000 and ESI-600, and ESI-50 On either of these systems, a dry-contact overhead-paging device can be connected through the RJ-11 OH Paging connector, which is located on the front of the main board faceplate just below the NSP’s Ethernet connector. Although this is a six-pin connector, only two pairs are needed between the paging device and the connector: • To pin-out the connector for normally open operation, connect the audio wires to pins 3 and 4 and the control pair to pins 1 and 2. • To pin-out the connector for normally closed operation, connect the audio wires to pins 3 and 4 and the control pair to pins 5 and 6. ESI-200 and ESI-100 A dry contact overhead-paging device can be connected to the system through the first port card's 66 block.1 The overhead paging port is fixed (located on the main board) as code 599 for programming purposes and user access. (See “Worksheet” wiring charts,
Thursday, July 14, 2016
Service Code Setup
Service Code Setup (for Hotel) to customize the Service Codes which are used with the Hotel/Motel feature. You can customize additional Service Codes in Programs 11-10 ~ 11-12, 11-15 and 11-16. The Service Codes can be used only at telephones registered as hotel terminals in Program 42-02. The following chart shows: • The number of each code (01 ~ 19). • The function of the Service Code. • The type of telephones that can use the Service Code. • The default entry.
Wednesday, July 13, 2016
Repeater
Repeater installation notes To achieve optimum operation from your ESI Cordless Handset II Repeater: • Place the Repeater at least six feet off the ground so it has a clear line-of-sight. • Make sure the Repeater has good reception from the base station (or Repeater to which it is daisy-chained). • Make sure the Repeater location is close to a standard 120 VAC power outlet. • Never install electrical cords across traffic areas where they can cause a tripping hazard (additionally, such cords, if damaged, may create fire or electrical hazards). • Allow at least 35 feet between Repeaters. If you install Repeaters across multiple floors, be sure to allow 35 feet vertically, too. • Install the Repeater away from sources of electrical interference. Examples include audio systems, office equipment, and microwave ovens. • Install the Repeater away from heat sources and direct sunlight. • Install the Repeater away from items that can interfere with radio signals. Examples include metal doors, thick walls, niches, and cupboards. In case of trouble If you have followed the guidelines described herein and still encounter problems with ESI Cordless Handsets, please call ESI Technical Support at 800 491-3609 or e-mail to techsupp@esi-estech.com. When contacting ESI Technical Support, be sure to have as much of the following site and usage information as possible: • Square footage of the building. • Layout of building/offices, and locations of base stations and repeaters. This can be a hand-drawn diagram with locations of base stations (you can fax it to ESI at 972 422-9705; be sure to indicate that it goes to Technical Support). The objective is to give the ESI technician an idea of the site’s layout. • Number of Cordless Handsets, whether they are Cordless Handsets II or original Cordless Handsets, and how many are of each type (digital, Local IP, or Remote IP). • How the troublesome Cordless Handset is being used. For example, is it used by a supervisor who travels the entire area of the building many times per day, or by an administrative assistant to go a short distance from an office to a copy room? • Where the problem occurs — e.g., if a Cordless Handset cuts in and out when used in a certain area of the building.
Tuesday, July 12, 2016
Network Keep Alive Setup
Network Keep Alive Setup to set the interval and retry count of the AspireNet networking keep alive message. The keep alive is used for ISDN and IP networking. The keep alive message is automatically responded to by the destination system, if the response is not received the retry count will start. If a response is not received within the number of retries, the networking link will be taken out of service. When the link is taken out of service: • Any calls that are in progress will be released. • Park Hold orbits will be released. • No further Park Hold information will be sent until the link is active. The link will automatically become active when the next keep alive response is received.
Monday, July 11, 2016
Softkey display
WHAT THE SOFTKEY DISPLAY PROMPTS MEAN When using a display telephone in programming mode, various Softkey options are displayed. These keys will allow you to easily select, scan, or move through the programs. Softkey Display Prompts Softkey Display Prompts If you press this Softkey ... back select The system will ... Go back one step in the program display. You can press Cursor Key (UP) or Cursor Key (Down) to scroll forward or backward through a list of programs. Scroll down through the available programs. Scroll up through the available programs. Select the currently displayed program.- 1 + 1 Move the cursor to the left. Move the cursor to the right. Move back through the available program options. Move forward through the available program options.
Saturday, July 9, 2016
base station
Installing ESI’s Cordless Handsets Note: Except where noted, this section applies to both the ESI Cordless Handset II and original ESI Cordless Handset models. Each ESI Cordless Handset comes with: • A charger/cradle to charge the Handset. • An AC adapter for use with only the charger. • A base station to provide a digital interface between the ESI phone system and ESI Cordless Handset. This base station needs no AC power: if the Cordless Handset is digital, the base station is line-powered; if the Cordless Handset is IP, the base station uses Power over Ethernet (PoE). • Wall-mount(s), a belt clip, and a Quick Reference Guide. Each ESI Cordless Handset is keyed to only one base station and takes up one port (digital or IP) on a port card. Base station installation Due to each site’s unique characteristics, the range and distance information we’ll provide herein is only approximate. Characteristics that positively affect performance: • The base station should be installed so it has a clear line-of-sight with the Cordless Handset. • The base station antenna should always be pointed in its uppermost vertical position. Characteristics that negatively affect performance: • Large amounts of metal shelving (such as in manufacturing or warehouse areas). • Close proximity to (within one mile of) a radio tower. • Concrete walls that divide spaces where Cordless Handsets are used (assuming the base stations are in one location). Don’t install the base station: • Close to a wall with metal studs. • On a metal wall. • Next to a device that emits RFI or EMI1 — e.g., a television, radio, computer, computer printer, fluorescent light fixture, or fax machine. • Next to any other 900 MHz device — e.g., a hand-held inventory control device. • In a ceiling that has foil-backed insulation. • Behind doors that typically are closed, tinted windows, one-way glass, or other areas that limit or cut off transmission to the Cordless Handset. Base stations must be installed at least 10 feet apart, regardless of whether the base station is for the small-model or large-model Cordless Handset. Don’t install more than six base stations in one area (such as a network room). Choose a location at least 30 feet away if more than six base stations are needed in a building.
Installing ESI handsets
Installing ESI’s Cordless Handsets Note: Except where noted, this section applies to both the ESI Cordless Handset II and original ESI Cordless Handset models. Each ESI Cordless Handset comes with: • A charger/cradle to charge the Handset. • An AC adapter for use with only the charger. • A base station to provide a digital interface between the ESI phone system and ESI Cordless Handset. This base station needs no AC power: if the Cordless Handset is digital, the base station is line-powered; if the Cordless Handset is IP, the base station uses Power over Ethernet (PoE). • Wall-mount(s), a belt clip, and a Quick Reference Guide. Each ESI Cordless Handset is keyed to only one base station and takes up one port (digital or IP) on a port card. Base station installation Due to each site’s unique characteristics, the range and distance information we’ll provide herein is only approximate. Characteristics that positively affect performance: • The base station should be installed so it has a clear line-of-sight with the Cordless Handset. • The base station antenna should always be pointed in its uppermost vertical position. Characteristics that negatively affect performance: • Large amounts of metal shelving (such as in manufacturing or warehouse areas). • Close proximity to (within one mile of) a radio tower. • Concrete walls that divide spaces where Cordless Handsets are used (assuming the base stations are in one location). Don’t install the base station: • Close to a wall with metal studs. • On a metal wall. • Next to a device that emits RFI or EMI1 — e.g., a television, radio, computer, computer printer, fluorescent light fixture, or fax machine. • Next to any other 900 MHz device — e.g., a hand-held inventory control device. • In a ceiling that has foil-backed insulation. • Behind doors that typically are closed, tinted windows, one-way glass, or other areas that limit or cut off transmission to the Cordless Handset. Base stations must be installed at least 10 feet apart, regardless of whether the base station is for the small-model or large-model Cordless Handset. Don’t install more than six base stations in one area (such as a network room). Choose a location at least 30 feet away if more than six base stations are needed in a building.
Thursday, July 7, 2016
T1/PRI
T1/PRI For T1 or PRI applications (only PRI on the ESI-50; it doesn’t support T1), an ESI Communications Server can use a compatible digital line card (DLC)1: • ESI-1000, ESI-600, ESI-200, ESI-100 — DLC and DLC12, each for either T1 or PRI. • ESI-50 — DLC82 for only PRI. Depending on how you configure it, each supports either (a.) a single T1 circuit at 24 DS0 channels or (b.) a PRI circuit supporting 23 “B” (bearer) channels and one “D” (data link) channel. The DLC12 and DLC82 each also support 12 digital stations. The T1 or PRI line is connected via the last two pairs of the industry-standard 50-pin amphenol cable connector on the front of the DLC. Each ESI Communications Server has a different maximum number of system-wide DLCs (see “Port card options,” page A.4). Partial T1 or PRI applications are supported through line programming. Each DLC has built-in CSU functionality. The integrated CSU can be enabled or disabled via system programming2. The following functionality is provided: line, payload, DTE and none (normal operation) loopback modes with the ability to respond back controlled via system programming; alarm conditions, and both ANSI T1.403 and TR 54016 performance messages for ESF only.
Wednesday, July 6, 2016
Group listen
Group listen enable/disable With this feature disabled: if a station user presses SPEAKER while on a call, the Feature Phone immediately turns off the handset and switches to hands-free mode. If enabled, the group listen feature is available system-wide. If disabled, it is no longer available. Default: Disabled. Field 2: Privacy release enable/disable With this feature enabled: if a station user presses a CO line key that is in use (lit red), the user will be immediately conferenced with the call in progress on that line. With this feature disabled: pressing an in-use CO line key has no effect. Default: Disabled.
Tuesday, July 5, 2016
Grounding instructions
Grounding instructions System grounding (supplemental ground) is as follows: • The conductor wires can be no smaller than the ungrounded branch-circuit supply conductors (usually 16-gauge or higher). • Acceptable wire: bare or covered with green (or green-and-yellow-striped) jacket. • Conductors (and power receptacles) shall connect to earth ground at the service equipment (usually a cold water pipe or copper ground rod). • The supplemental ground must: be used regardless of power cord ground, be connected to the ground lug on the bottom of the cabinet, and retain ground connection when the power supply module is unplugged. • Connect the grounding lugs of all units to system ground
Monday, July 4, 2016
Mirroring
Mirroring operation On system power-up — e.g., at initial installation or whenever a drive is replaced — the M3 will first verify that each drive is an ESI-formatted drive. If so, it then will transfer all data from the primary drive to the mirroring drive. This process can take anywhere from a few minutes to one hour, depending on system activity, amount of voice message storage, and configuration. System operation won’t be affected during the data transfer, because this transfer will occur only when call-processing is making no disk drive access requests. If a primary drive is replaced, data will be copied in the same fashion from the mirror drive to the new primary drive. Again, the replacement drive must be a new, unprogrammed ESI drive. If it’s not, the system may copy all data in the wrong direction — i.e., from the new (mostly empty) primary drive to the mirror drive! Therefore, ESI recommends that the mirror drive be moved to the primary drive mounting position and the new drive be mounted on the mirror drive mounting position.
Sunday, July 3, 2016
CO line telephone numbers,
Registration The CO line telephone numbers, FCC registration number, and ringer equivalence number (REN) of this equipment must be provided to the telephone company before installation. (See below for FCC registration number and ringer equivalence number.) FCC Part 15 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and — if not installed and used in accordance with the instruction manual — may cause harmful interference to radio communications (in which case, the user will be required to correct the interference at his/her own expense). FCC Part 68 This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company. The REN is helpful to determine the quantity of devices you say connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all, areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your telephone equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, the telephone company will notify you in advance but, if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes to its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment. If so, you will be notified in advance, to give you an opportunity to maintain uninterrupted telephone service. If you experience trouble with this telephone equipment, the telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Installation: The device is equipped with a USOC connector. Registration Number: 1T1MF08B33727. Ringer equivalence number (REN): 0.8 Hearing-aid compatibility This equipment, utilizing telephone station equipment manufactured by ESI, meets all FCC requirements for hearing-aid compatibility.
Saturday, July 2, 2016
Repeater
Repeater installation notes To achieve optimum operation from your ESI Cordless Handset II Repeater: • Place the Repeater at least six feet off the ground so it has a clear line-of-sight. • Make sure the Repeater has good reception from the base station (or Repeater to which it is daisy-chained). • Make sure the Repeater location is close to a standard 120 VAC power outlet. • Never install electrical cords across traffic areas where they can cause a tripping hazard (additionally, such cords, if damaged, may create fire or electrical hazards). • Allow at least 35 feet between Repeaters. If you install Repeaters across multiple floors, be sure to allow 35 feet vertically, too. • Install the Repeater away from sources of electrical interference. Examples include audio systems, office equipment, and microwave ovens. • Install the Repeater away from heat sources and direct sunlight. • Install the Repeater away from items that can interfere with radio signals. Examples include metal doors, thick walls, niches, and cupboards. In case of trouble If you have followed the guidelines described herein and still encounter problems with ESI Cordless Handsets, please call ESI Technical Support at 800 491-3609 or e-mail to techsupp@esi-estech.com. When contacting ESI Technical Support, be sure to have as much of the following site and usage information as possible: • Square footage of the building. • Layout of building/offices, and locations of base stations and repeaters. This can be a hand-drawn diagram with locations of base stations (you can fax it to ESI at 972 422-9705; be sure to indicate that it goes to Technical Support). The objective is to give the ESI technician an idea of the site’s layout. • Number of Cordless Handsets, whether they are Cordless Handsets II or original Cordless Handsets, and how many are of each type (digital, Local IP, or Remote IP). • How the troublesome Cordless Handset is being used. For example, is it used by a supervisor who travels the entire area of the building many times per day, or by an administrative assistant to go a short distance from an office to a copy room? • Where the problem occurs — e.g., if a Cordless Handset cuts in and out when used in a certain area of the building.
Friday, July 1, 2016
Call ForwardAll/No Answer
Call ForwardAll/No Answer/ BothRing 0 = Call Forwarding off 1 = Call Forwarding with Both Ringing 2 = Call Forwarding when No Answer 3 = Call Forwarding All Call Up to 8 digits Input Data Description Read Only: Indicates Call Forward-All/No Answer/BothRing setting statsus per extension. Default Related Program None 11-11-01 11-11-03 11-11-04 11-11-05 02 03 04 05 06 07 08 09 Call Forwarding Destination for Both Ring, All Call, No Answer Call ForwardBusy Call Forwarding Busy destination Call Forwarding– Follow-Me Call Forwarding Follow-Me destination Do Not Disturb 0 ~ 9, *, #, P, R, @ (Up to 36 digits) 0 = Call Forward-Off 1 = Call Forward-Busy or No answer 2 = Call Forward-Busy 0 ~ 9, *, #, P, R, @ (Up to 36 digits) 0 = Disable 1 = Enable Extension Number (Up to 8 digits) Read Only: Indicates Call Forward-All/No Answer/BothRing destination number set per extension. Read Only: Indicates Call Forward-Busy setting status per extension. None None Read Only: Indicates Call Forward-Busy destination number set per extension. Read Only: Indicates Call Forward-Follow-Me setting status per extension. Read Only: Indicates Call forwarding follow-me extension number set per extension. 0 = No Setting 1 = DND External 2 = DND intercom 3 = DND Transfer 4 = DND All Message Waiting (Set) Message Waiting (Rec) Extension Number (Up to 8 digits) Extension Number (Up to 8 digits) Read Only: Indicates DND setting status per extension. Read Only: Indicates extension number which you set Message Waiting. Read Only: Indicates extension number when left Message Waiting.