Caller ID Call Logging

Caller ID Call Logging and Dialing (F23) 8 Once the system administrator assigns the Caller ID Call Log Line Association, Caller ID Log  Answered Calls, and/or the Caller ID Log All Calls features to log Caller ID calls, you use Caller  ID Logging and Dialing (F23) to view the log. Caller ID Call Logging and Dialing is available on  system display telephones for all lines for which you subscribe to a Caller ID service. Use this  feature to view Caller ID information for central office calls.
You must program Caller ID Logging and Dialing onto a line button with LEDs to use
the feature.
Up to 400 call records can be stored for the system. Each line associated with an extension to log
Caller ID calls is guaranteed a minimum of 20 call records.
You also can automatically dial the number stored in the log.
The call records stored in each user’s call log and available for viewing depend on the following:
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Unanswered transferred calls are logged automatically, whether or not the line and extension  are associated with the Call Logging features.
If Caller ID Log Answered Calls is used alone, all Caller ID calls that are answered by that  extension are logged.
If Caller ID Log Line Association is used alone, all unanswered Caller ID calls that ring on a  line associated with the extension are logged.
If both Caller ID Log Answered Calls and Caller ID Log Line Association are used, all
Caller ID calls that are answered by that extension and all unanswered Caller ID calls that  ring on a line associated with the extension are logged.
If both Caller ID Log Line Association and Caller ID Log All Calls are used, all answered
Caller ID calls and all unanswered Caller ID calls received at any extension on specific lines  are logged. This combination can be assigned to a maximum of one extension per system. The Caller ID information appears on three screens:
■ The first screen shows the caller’s number (or the reason that the number is not available).
■ The second screen shows the caller’s name (or the reason that the name is not available).
■ The third screen shows the date and time of the call.  In addition, the system logs the line the call came in on, whether the log entry was viewed, whether  the call was answered or not answered, and whether an attempt was made to return the call by  using the dialing option.