Monday, November 30, 2015

Licenses

CIX40 System Licenses
The analog CO lines, digital telephones, standard telephones, four voice mail ports, DTMF circuits, attendant consoles, ACD VA ports and BSIS serial ports do not require a license for operation on the CIX40. IP Ports on the optional GIPH and MIPU cards, and more than four (up to eight) voice mail require licensing on the GCTU2A processor as follows:
• Each Toshiba IPT2000 anf IP5000 series telephone and SIP Telephone requires one LIC-CIX- IP_Port license.
• Each Strata Net IP channel requires a LIC-CIX-STRN-CH license.
• Toshiba SoftIPTs require a LIC-SOFTIPT license and one LIC-CIX-IP_Port license for each SoftIPT.
• Two additional voice mail ports are provided by each LIC-2 GVPH license, up to the system maximum of eight.
• Licenses are required on the Media Application Server (MAS), Stratagy® SES, and customer provided PCs for applications such as ACD, Net Phone, TASKE®, Oaisys®, Feature Flex®,

Sunday, November 29, 2015

Key mode

Hybrid Mode 1
Hybrid mode offers you flexibility in accessing outside lines from your telephone. As in Key mode, individual lines can be assigned to system extensions. Additionally, multiple outside lines can be grouped together in pools. The system can have up to four pools, including a main pool and three auxiliary pools. Each pool is identified by a pool access code—880, 881, 882, and 883 respectively.
Pools are represented on system telephones by pool buttons. Unlike line buttons, pool buttons give you access to multiple lines from a single button. Each auxiliary pool is associated with only one pool button. Since the main pool typically contains most of your company’s outside lines, it is associated with two pool buttons. This setup allows you to place a call by using one of the main pool buttons, place that call on hold, and make another call by using the second main pool button. Or you can establish a conference call by using lines in the main pool. The main pool and each auxiliary pool can be assigned to an extension, for a maximum of five pool buttons per extension.
System telephone users can press any of the available pool buttons on their telephones, or they can enter the pool access code at intercom dial tone to make an outside call. (Single-line telephone users must dial 9 or enter the pool access code at intercom dial tone to access a pool since their telephones do not have pool buttons.) After you press a pool button or enter a pool access code, the system selects a free line from the pool for you to make the call. You can access a pool as long as there is at least one available line in the pool.
Hybrid mode allows users who have system telephones with fewer buttons to have access to multiple outside lines and various types of pools. You can make efficient use of outside lines by grouping those of a similar type or function together. For example, you can create an auxiliary pool of WATS or international lines and assign the pools to different groups of users. Additionally, individual lines can be assigned to a manager’s extension so that he or she always has access to an outside line.

Saturday, November 28, 2015

Assigning lines

Assigning Lines 3
Use the feature Number of Lines (#104) to determine in Key mode the number of outside lines that are automatically assigned to all system extensions, or to determine in Hybrid mode the number of lines assigned to the main pool. After you use the Number of Lines feature, you can use other features to refine the assignment of lines.
Line assignment is also based upon whether an extension is a Key or Pooled extension. Refine the line assignment accordingly after you use the Number of Lines feature.
Number of Lines (#104) 3
Use this feature to determine in Key mode the number of outside lines that are automatically assigned to all system extensions. In Hybrid mode, use this feature to determine the number of lines assigned to the main pool. (This number does not have to match the actual number of lines connected at the control unit.) This feature should be used only for initial system setup.

Friday, November 27, 2015

Main KSU

To avoid shock or equipment damage, do not plug in or turn on the system power before completing the hardware installation. The Main KSU has the built in CPU, eight digital station ports, four analog extension ports, and four analog trunk ports. Each KSU can have up to two expansion cards installed and the expansion cards are:
• IP4WW-080E-B1 — 8 port digital station card • IP4WW-PRIU-C1-PRI/T1 Trunk Card
• IP4WW-008E-B1 — 8 port analog station card Note: The PRIU card can be installed in the 3rd expansion slot of KSU 1 and KSU 2. No other cards can be installed in these slots.
• IP4WW-4COIDB-B1 — 4 port analog trunk card Note: The 4 port analog trunk card is a daughter board that can be mounted on the IPWW-080E-B1, IPWW-008E-B1 and the KSU motherboard.
• IP4WW-VOIPDB-C1 — Required for Voice Over
• IP4WW-CFVMS-C1 — Compact Flash used for • IP4WW-CFVML-C1 — Compact flash Voice Mail and VRS functions. Provides used for Voice Mail and VRS functions. approximately 15 hours of recordings.

Thursday, November 26, 2015

Fractional PRI

Working with fractional PRI Installer password required
When you purchase PRI from your service provider, you can request the number of B-channels that are allocated for you to use. For example, you may want to use only 12 B-channels instead of 23 B-channels. If this is your situation, you should disable all the B-channels that you do not need.
It is recommended that the number of lines that are deprovisioned on a DTI card (configured as PRI) be the same as the number of B-channels that are disabled. For example when B-channels 13-23 are disabled, you should deprovision

Tuesday, November 24, 2015

minimum of four IP (SIP) trunks

1.4 Requirements
A minimum of four IP (SIP) trunks are required due to the NEC KTS infrastructure setup.
NEC recommends that the requirements and programming are completed with as much information as possible before scheduling an activation appointment with American Telephone Company.
1.5 Limitations
The following limitations apply:
 Some private IP network ranges conflict with SIP Trunking Service providers. This can cause issues when connecting to the SIP Trunking service. Private ranges reserved for the customer’s LAN are:
10.x.x.x
192.168.0.x through 192.168.10.x
 T.38 Faxing is not supported by American Telephone Company.
 G.711 is the only CODEC supported with American Telephone Company.
 The default CODEC Frame Size of 20ms must remain in command

Sunday, November 22, 2015

Console

Attendant Console
Attendant Interposition Calling/Transfer
Attendant Interposition Calling/Transfer
General Description
This feature allows any Attendant to directly converse with another Attendant and also allows Attendants to transfer calls from their console to another Attendant's console in systems where Multiple Console Operation has been provided.
Operating Procedure
To call from Console A to Console B
1. Attendant A presses an idle loop key.
2. Attendant A dials the Interposition Calling/Transfer access code and Attendant B's identification number.
3. The call is indicated at console B (on the ANS key or TF key).
4. Attendant B presses the ANS key or TF key.
5. Attendant A converses with Attendant B.
6. Attendant A and B press the RLS key.
To transfer from Console A to Console B with a call in progress
1. Attendant A dials the Interposition Calling/Transfer access code and Attendant B's identification number.
2. The call is indicated at Console B (on the ANS key or TF key).
3. Attendant B presses the ANS key.
4. Attendant A presses the RLS key to transfer, or may consult before release.
Service Conditions
1. Each console is assigned an identification number to allow Interposition Calling or Transfers.
2. An Attendant can receive one Interposition Call or Transfer at a time.
3. After receiving an Interposition Transfer, the Attendant has full capabilities for redirecting the call.
4. When Night Service is in effect at the called console, Interposition Calling and Transfers result in reorder tone.