Activation Key Code and Key Management System To obtain additional activation keys, you need to purchase the appropriate activation key codes and access the Key Management System. You can download the activation keys as an activation key file from the Key Management System. To download the activation keys, enter the MPR ID number shown on the IPCMPR card in the PBX, and activation key number and registration ID provided on each activation key code. For information about the type of activation key codes available, refer to "Additional Activation Keys in the SD Memory Card (Activation Key Files)". Note • You can only download the activation key file once using the activation key number and registration ID provided on the activation key code. • Up to 8 activation keys can be downloaded as one activation key file. • Up to 100 activation key files can be installed on the SD Memory Card. • It is possible to send the activation key file to a specified e-mail address at the same time as downloading it to a PC. • Make sure to backup the downloaded activation key files on your PC. • In the event of a system malfunction, you need a temporary activation key for maintenance purposes. The temporary activation key can only be used for a limited time period, and can be downloaded from the Key Management System in the same way as downloading activation key files.
Sunday, July 17, 2016
Saturday, July 16, 2016
External paging
External paging device connection ESI-1000 and ESI-600, and ESI-50 On either of these systems, a dry-contact overhead-paging device can be connected through the RJ-11 OH Paging connector, which is located on the front of the main board faceplate just below the NSP’s Ethernet connector. Although this is a six-pin connector, only two pairs are needed between the paging device and the connector: • To pin-out the connector for normally open operation, connect the audio wires to pins 3 and 4 and the control pair to pins 1 and 2. • To pin-out the connector for normally closed operation, connect the audio wires to pins 3 and 4 and the control pair to pins 5 and 6. ESI-200 and ESI-100 A dry contact overhead-paging device can be connected to the system through the first port card's 66 block.1 The overhead paging port is fixed (located on the main board) as code 599 for programming purposes and user access. (See “Worksheet” wiring charts,
Thursday, July 14, 2016
Service Code Setup
Service Code Setup (for Hotel) to customize the Service Codes which are used with the Hotel/Motel feature. You can customize additional Service Codes in Programs 11-10 ~ 11-12, 11-15 and 11-16. The Service Codes can be used only at telephones registered as hotel terminals in Program 42-02. The following chart shows: • The number of each code (01 ~ 19). • The function of the Service Code. • The type of telephones that can use the Service Code. • The default entry.
Wednesday, July 13, 2016
Repeater
Repeater installation notes To achieve optimum operation from your ESI Cordless Handset II Repeater: • Place the Repeater at least six feet off the ground so it has a clear line-of-sight. • Make sure the Repeater has good reception from the base station (or Repeater to which it is daisy-chained). • Make sure the Repeater location is close to a standard 120 VAC power outlet. • Never install electrical cords across traffic areas where they can cause a tripping hazard (additionally, such cords, if damaged, may create fire or electrical hazards). • Allow at least 35 feet between Repeaters. If you install Repeaters across multiple floors, be sure to allow 35 feet vertically, too. • Install the Repeater away from sources of electrical interference. Examples include audio systems, office equipment, and microwave ovens. • Install the Repeater away from heat sources and direct sunlight. • Install the Repeater away from items that can interfere with radio signals. Examples include metal doors, thick walls, niches, and cupboards. In case of trouble If you have followed the guidelines described herein and still encounter problems with ESI Cordless Handsets, please call ESI Technical Support at 800 491-3609 or e-mail to techsupp@esi-estech.com. When contacting ESI Technical Support, be sure to have as much of the following site and usage information as possible: • Square footage of the building. • Layout of building/offices, and locations of base stations and repeaters. This can be a hand-drawn diagram with locations of base stations (you can fax it to ESI at 972 422-9705; be sure to indicate that it goes to Technical Support). The objective is to give the ESI technician an idea of the site’s layout. • Number of Cordless Handsets, whether they are Cordless Handsets II or original Cordless Handsets, and how many are of each type (digital, Local IP, or Remote IP). • How the troublesome Cordless Handset is being used. For example, is it used by a supervisor who travels the entire area of the building many times per day, or by an administrative assistant to go a short distance from an office to a copy room? • Where the problem occurs — e.g., if a Cordless Handset cuts in and out when used in a certain area of the building.
Tuesday, July 12, 2016
Network Keep Alive Setup
Network Keep Alive Setup to set the interval and retry count of the AspireNet networking keep alive message. The keep alive is used for ISDN and IP networking. The keep alive message is automatically responded to by the destination system, if the response is not received the retry count will start. If a response is not received within the number of retries, the networking link will be taken out of service. When the link is taken out of service: • Any calls that are in progress will be released. • Park Hold orbits will be released. • No further Park Hold information will be sent until the link is active. The link will automatically become active when the next keep alive response is received.
Monday, July 11, 2016
Softkey display
WHAT THE SOFTKEY DISPLAY PROMPTS MEAN When using a display telephone in programming mode, various Softkey options are displayed. These keys will allow you to easily select, scan, or move through the programs. Softkey Display Prompts Softkey Display Prompts If you press this Softkey ... back select The system will ... Go back one step in the program display. You can press Cursor Key (UP) or Cursor Key (Down) to scroll forward or backward through a list of programs. Scroll down through the available programs. Scroll up through the available programs. Select the currently displayed program.- 1 + 1 Move the cursor to the left. Move the cursor to the right. Move back through the available program options. Move forward through the available program options.
Saturday, July 9, 2016
base station
Installing ESI’s Cordless Handsets Note: Except where noted, this section applies to both the ESI Cordless Handset II and original ESI Cordless Handset models. Each ESI Cordless Handset comes with: • A charger/cradle to charge the Handset. • An AC adapter for use with only the charger. • A base station to provide a digital interface between the ESI phone system and ESI Cordless Handset. This base station needs no AC power: if the Cordless Handset is digital, the base station is line-powered; if the Cordless Handset is IP, the base station uses Power over Ethernet (PoE). • Wall-mount(s), a belt clip, and a Quick Reference Guide. Each ESI Cordless Handset is keyed to only one base station and takes up one port (digital or IP) on a port card. Base station installation Due to each site’s unique characteristics, the range and distance information we’ll provide herein is only approximate. Characteristics that positively affect performance: • The base station should be installed so it has a clear line-of-sight with the Cordless Handset. • The base station antenna should always be pointed in its uppermost vertical position. Characteristics that negatively affect performance: • Large amounts of metal shelving (such as in manufacturing or warehouse areas). • Close proximity to (within one mile of) a radio tower. • Concrete walls that divide spaces where Cordless Handsets are used (assuming the base stations are in one location). Don’t install the base station: • Close to a wall with metal studs. • On a metal wall. • Next to a device that emits RFI or EMI1 — e.g., a television, radio, computer, computer printer, fluorescent light fixture, or fax machine. • Next to any other 900 MHz device — e.g., a hand-held inventory control device. • In a ceiling that has foil-backed insulation. • Behind doors that typically are closed, tinted windows, one-way glass, or other areas that limit or cut off transmission to the Cordless Handset. Base stations must be installed at least 10 feet apart, regardless of whether the base station is for the small-model or large-model Cordless Handset. Don’t install more than six base stations in one area (such as a network room). Choose a location at least 30 feet away if more than six base stations are needed in a building.