Type of ISDN service

Type of ISDN service
Two types of ISDN services (lines) are available: Basic Rate Interface (BRI) and Primary Rate Interface (PRI). Each line is made up of separate channels known as B and D channels which transmit information simultaneously.
• BRI is known as 2B+D because it consists of 2 B-channels and one D-channel.
• PRI is known as 23B+D because it consists of 23 B-channels and one D-channel.

uMobility

Used to configure single digit dialing speed dial list. The user can dial a single digit number to access predetermined multiple digit numbers. This setting is available in the iPhone version only. Speed dial can be assigned digits 0 ~ 9. Tap a single number (0 ~9), then input the whole string of digits of the number usually dialed.
 One Touch Answer (iPhone/iPad only)
Allows the user to answer an incoming call by simply tapping the iPhone incoming notification popup window when uMobility is running in the background. Default is Off.

System terminates recording

Problems and Corrective Actions
PROBLEM: System terminates recording of a name, greeting, message, or an Automated Attendant Main Menu, Submenu or Announcement before the user finishes.
Possible Cause Corrective Action Recording may have reached
the time limit set for it. Be sure the recording does not
Speaker’s voice sounded like
exceed the time limit, then re-record it.
a Touch-Tone digit. Re-record the message.
PROBLEM: Caller hears a busy signal when calling into Voice Mail Service. Possible Cause Corrective Action
All ports are in use or maintenance is being performed on the PARTNER Messaging module.
There are no ports assigned
Try again later. If the condition persists, call the helpline at
to Hunt Group 7. Assign the ports to Hunt Group 7

Delayed prime line

PRIME LINE IMMEDIATELY/DELAYED
Description
When a user goes to an off-hook state, the system normally provides ICM dial tone. If desired, a station can be assigned to access a pre-assigned system resource (Prime Line). The Prime Line can be any of the Idle Line Settings:  Seize a CO/IP Line,  Call another station,  Activate a Flex button feature.  Call to pre-assigned Hunt group.  Call to pre-assigned station Speed.  Call to pre-assigned system Speed.
Prime Line access can be defined as immediate or delayed. When assigned immediate, upon an off-hook event, the system provides access to the Prime Line. With Delayed Prime Line, the station user receives normal Intercom dial tone for the Prime Line Delay timer and after the delay, the Prime Line is accessed.

DS1000 System Load Factor

DS1000 System Load Factor Calculations
The combination of extensions, Digital Door Boxes, 2-OPX Modules, and DSS Consoles you can connect to your system may be limited by the System Load Factor. Use the DS1000 System Load Factor Calculations chart below to verify your system’s configuration.
To check your system configuration:
1. Indicate the quantity for each item installed in the Qty column.
2. For each item, multiply the Qty times the Load Factor and enter the value in Total Load.
3. Add all the values in the Total Load column and enter the value in Item 1.
4. Compare the entry in Item 2 to your entry in Item 1. Item 1 must always be equal to or less than the entry

Alarm

Alarm
Description
10 MISCELLANEOUS SERVICES
The system can be programmed to recognize the status of an external contact from a relay (open or closed). When activated, the System will signal programmed Stations with a single tone repeated at 1-minute intervals or a continuous tone. This capability is commonly employed to provide remote alarm signals or as a Doorbell signal. When used as an alarm, the assigned stations receive the programmed signal. To stop the signal, the alarm should be deactivated (reset) from a station assigned to receive the alarm signal. Also, the condition causing the alarm should be cleared.
When used as a Doorbell, a single tone is used. Each time the Doorbell contact activates, the assigned stations receive the Doorbell signal. The system can be configured to allow the receiving station to activate a contact to open the door.
Operation
When the Alarm activates, the system sends the alarm signal to assigned stations.
To terminate the alarm signal from an idle station assigned to receive the alarm,
1. Dial ‘5 6 5’.
2. The alarm signal will be terminated at all assigned stations.
Consideration
 The external alarm contacts should be dry (no voltage/current source connected) and
connected as described in the Installation manual.
 An SLT cannot be assigned to receive alarm signals.  Alarm Reset can be programmed on a Flexible button.

IP Terminals 9600 Series

IP Terminals 9600 Series
The 9600 Series is the next generation of IP terminals delivering a new and unique communications experience to drive increased productivity. Each terminal in the range is designed according to a profile where each profile highlights the typical environment and user for each terminal. Terminals can be customised with a range of standard coloured or custom faceplates (custom faceplates commissioned in consultation with Avaya).
9620L and 9620C
9630G

9640 and 9640G
For users such as office workers and sales staff who typically rely on several forms of communication, such as voice and email.
Note: 9620L excludes certain hardware features such as the USB port and interface for bluetooth and gigabit adapters.
Recommended: Ideal for office-based workers.
For users who rely on voice as the main form of communication and who make use of many advanced telephone applications.
Recommended: Ideal for receptionists, secretaries and supervisors.
24 button module available
For users who rely on voice as the main form of communication and who make use of many advanced telephone applications.
Recommended: Ideal for managers and professionals.
24 button module available
9650 and 9650C Provides advanced features and capabilities for users that are in constant communication, such as receptionists and secretaries who answer inbound calls, transfer calls to different departments or colleagues and monitor several line appearances during a typical day.

Recommended: Ideal for receptionists, secretaries and managers.
24 button module available
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