Remote connection

Remote connection to  the  DX-80 system is possible via  modem.   The optional modem may be  purchased allowing remote administration of the  DX-80 system database  and maintenance operations.  The  default directory  number of  the  modem is  199.   Some  working  knowledge of  modem operation and connection is useful. 3.5.4.11  F10-RS232C This  function key is used to  setup  the PC  COM port.  To  successfully setup the PC COM  port you  must know  how the PC hardware is configured.   In this utility  you must select  the COM Port number (PCDBA supports COM 1 or 2 only) and the baud rate that  will be used for the connection.  At default PCDBA  is setup to  use COM Port  1  at 9600  bps.  (9600  bps matches the  default  baud rate set for  the  DX80 CPM – PC-DBA Port.) While using a modem connection, it  is  best to  set the  COM port baud  rate at 2400  bps since this is the speed of the  DX-80 optional modem; setting this speed can expedite the modem negotiation  process since compression  link choices will not  be attempted.

system Maintenance

System Maintenance Maintaining the  Comdial DX-80 digital telephone system is a combination of customer database changes,  facilities and apparatus moves, adds  and  changes.  These requirements are accomplished by practicing the  techniques, illustrations  and step-by-step instructions listed in the previous sections of this manual. When properly installed,   the  Comdial DX-80  is relatively maintenance-free.   From time to time the digital  telephone instruments may  become  dirty or dusty  and require cleaning.   We  suggest the use  of  a clean,  dry cotton (or other  soft,  absorbent) cloth  to  wipe the instrument  clean.  The use  of  chemicals to clean the telephone  plastics  is NOT recommended  since  some  chemicals  can cause permanent  damage to the telephone finish.  If deep  soiling conditions exist, many specialized telephone cleaning solutions  will provide satisfactory results.    When trying  any cleaner for  the first time, apply  the cleaner  to a small  sample area on  the underside of the instrument.   If the expected  results  are  achieved, proceed with cleaning  the remainder of  the telephone.

Serial Cable for SMDR SMDR (Station Message Detail Recording)

Connecting a Serial Cable for SMDR SMDR (Station Message  Detail Recording)  can be output from  the DX-80  system  for use with serial printers of  collection in call accounting devices. Connection  of the SMDR  device to  the DX-80 is accomplished  through the  serial data port on  the CPM  labeled “SMDR.” Connection  to  serial printers may  require customization  of  the  serial cable used  to make the  connection. CPM“SMDR” serial port connector (straight- (Dedicated means that this AC outlet has no other equipment connected on this circuit breaker.  Whenever a  call accounting system  (third-party device) is deployed,  connection is often  no  more  complicated than  using  a straight-through, 9-pin, female  to  male,  serial  cable. (Use Radio Shack model 26117B for good  results.) Connection to the PC/call accounting system is  made via an  available 9-pin serial port connector that is designated as COM1 or COM2  in the PC configuration. Once the cable is linked between  the collection device and the DX-80 CPM-SMDR port, the collection device  must  be  programmed  for compatible  link protocol (baud rate). At default the SMDR  port baud rate is set  at 9600  bps.

Assigning a password

Assigning a Password  to the Extension All extensions of the DX-80 system have an  associated user password.   Passwords  are required to use  Phone  Lock,  Call  Forward  Remote, and Attendant features.   Note:   Extension passwords  can be changed  at  the extension  only by using  the Phone Lock  feature. Passwords can be  from four  to  eight characters  in length.   You  may  want to program the overall system password length before programming individual  extension  passwords.   See  Section 4.4,  Setting User Password  Lengths, Setting Passwords for System Directory  Numbers  101, 102,  and  108  for more details. Changes to  the length of the  user  password affect existing passwords—the system adds or  subtracts one default character  to  the end of  the  password.  That is,  if you extend the length  of  the password, the system increases all passwords by adding a 0 in the  right-most  position.   If you  reduce the  length of the password, the system truncates all passwords  by one  character in  the right-most position.

Press Y to save your changes

The  system prompts “Save Current Setting?”   Press  Y  to  save  your changes. 9. The  system  then  prompts “File Exists, Override?”   Press  Y  to  continue with the save operation. 10. Press  Esc  to return to the  Uniform Call Distribution: Parameter Processing: Hunt  Group 24 menu.  Press  Esc  three times more to return to  the Database Programming  menu. 11. Next,  program the voice mail  hunt  group.   Highlight  Voice Mail  Table, and  press  Enter.  Choose the tenant  group  you want  to program, and press Enter.   The  system  displays the  Extension Application—Voice Mail  Table: Tenant  x  menu.

KSU1

You can add one AAM to the KSU1.  The  AA  Module  adds  automated attendant  functionality to the DX-80 system with 10 integrated  announcements.   The  AAM does  not  provide voice mail functions. For details on how to program the AAM  and its announcements, refer to the  DX-80 Technical  Manual, Volume  II,  Programming. Install  the AAM onto designated  connectors located on the CPM. To  install the AAM perform the  following steps. 1. Be sure  that the  entire system is turned off. 2. Remove the  KSU  cover (four screws at each corner). 3. Connect  a static discharge  wrist  strap to a  suitable  earth  ground.   Be sure  that the strap  is touching bare skin.

Third Party VM, Analog Ports You can connect the DX-80

Programming Third  Party VM, Analog Ports You can  connect the DX-80 system  to  a third-party voice mail system using spare analog  ports.  Doing so  occupies these ports and therefore reduces the  number  of system ports that  you can use for the telephones, FAX machines, modems, etc. Comdial recommends  using the  DX-80 DX-SO  voice  mail  system, because  it is a digital  integration and therefore does not occupy valuable analog port space of the DX-80  system.  For further details,  see Section 9.2,  Programming Optional Internal VM,  Digital. Using voice mail greatly enhances  the  use  of the  DX-80 system.  Features  accessible  when voice  mail is installed  vary  depending  upon  the  third-party  product connected.   Features  that the  DX-80 system accommodates include the following. •   Automated Attendant •   Extension unique voice  mailboxes •   Call  Forward to extension voice mailboxes •   Answering Machine Emulation •   UCD Queue  Announcements •   Menu Routing •   Voice Record •   Automatic Voice  Record •   Specific  CO  Line  Greetings on  Automated Attendant The following  conditions apply to analog voice  mail. •   Voice mail  feature  operation is limited  only by the ancillary voice mail  system. •   When voice mail ports are used  heavily (high call  traffic), the  system  updates message indications  notably slower than usual. •   When VM  messages are waiting, the  system flashes the auxiliary lamp green.

COM4

Adding a COM4 You can add one COM4  to KSU1  and  one COM4  to  the KSU2.   These modules  expand  the  DX-80 system  CO  line  interface  capacity to a  maximum of eight  CO line  ports in each KSU  (16 total CO line ports when used in KSU 1 &  2). When  adding  a COM4 to  either KSU,  connect to  the  408M/E  via the COM4  module ribbon  cable.  This ribbon cable has the logical system  address  of SLOT 5  in both cabinet 1 (KSU1-408M) and cabinet  2 (KSU2-408E).   COM4 modules are  installed using  four  1.5 cm brass-color standoffs.   Always install  the COM4  module beneath the  CPM  module (in KSU1) by first  removing the CPM, installing the  COM4,  and then re-installing the CPM.  This is required whenever  you install  the InSkin Voice  Processor.