nec sl2100 IP phone

Required  Hardware 1  SL2100  Chassis  (BE116491)  and  CPU  (BE116496)  as  well  as  VoIP  Terminals  are  required. SL2100  CPU  now  includes  8  Built-In  VoIP  Channel  Resources  which  may  be  used  for  any  VoIP  type  of  conversation.    If more  than  8  VoIP  to  TDM  conversations  are  required  at  one  time,  the  VoIPDB  (BE116500)  would  need  to  be  installed onto  the  CPU  next  for  a  total  of  16  VoIP  Resources.    If  more  than  16  resources  are  required,  additional  VoIP  16Channel-Lic  licenses  (BE116744)  may  be  installed  after  the  VoIPDB  is  installed.    System  maximum  VoIP  resources  is 128  (VoIP  DB  +  7  Licenses  to  reach  max). NEC  SL  series  VoIP  Terminals  do  not License  for  each  terminal. require  an  IP  Terminal  license.    3rd  party  IP  Terminals  require  an  IP  Terminal SL2100  IP  Telephones  (BE117453)  (8IPLD)  may  be  powered  by  POE  switch  or  POE  injectors  only. SL1100  IP  Telephones  are  also  supported  on  SL2100  systems  and  may  be  powered  by  a  POE  Switch  (802.3af)  or  by  an optional  AC  Adapter  P/N  690631. 

NEC ACD

Automatic Call Distribution (ACD)

The SL2100’s ACD is often found in offices that handle large volumes of incoming phone calls and efficiently routes callers based on pre-established criteria. When all agents are busy assisting callers, the outside party can listen to periodic announcement messages while waiting for an agent to become free. Callers can also overflow to another destination so that outside callers are not left waiting on hold for an extended period of time, making each interaction between your business and your customers quick and easy.

NEC sl1100 and sl2100

Call from your desk phone

NEC’s innovative desktop endpoint design is intended to deliver maximum deployment flexibility. A wide range of choices allow for multiple combinations that fit any and all business niches or personalization requirements.

Reasons to choose SL2100 Telephones

• Wide-Range of Choices - choose from IP or digital, 12 to 32 keys or self-labeling, or digital and IP cordless mobile handsets
• Customizable function keys - can be adapted to the exact individual requirements of your business
• User-friendly interface - little or no staff training required
• Gigabit built-in – eliminates the need of having to buy an adapter, even on self-labeling telephones (Not available on all models)
• Wireless headset adapter - allows easy connection to Plantronics’ wireless headsets

Cordless handset

ESI  Cordless Handset II Repeater The  optional  ESI  Cordless Handset  II  Repeater  extends the  coverage  area  of  the ESI  Cordless  Handset  II  in all  directions,  including up and down. If  Repeaters  are installed  so their  coverage  area  overlaps  that  of  the base  station,  the base  station  can  hand off  calls to  the  Repeaters  as the  user  moves from  one  coverage  area to  another.  When it’s  connected to  a Repeater,  the ESI  Cordless  Handset  II  operates  exactly  as  it  does  when  connected to  its base  station,  and the  handoff  from  the base  station to  the  Repeater  occurs  seamlessly  without  disturbing the  end  user,  even during an active  call. Each ESI  Cordless Handset  II  base  station supports  up  to  six  repeaters,  regardless  of  configuration. •  Each  Repeater  supports  up  to  two  direct  connections  to  other  Repeaters. •  No  Repeater  can  be  more  than  three  connections  —  or  hops  —  from  the base  station. All  Repeaters,  regardless  of  configuration,  must  be registered  to  the base  station. Repeaters  that  are registered  directly  to  a  base station  (left),  do  not  require  use  of  the optional Repeater  Configurator  Kit. These  Repeaters can be  installed  using automatic configuration. However,  Repeaters registered to  the base station  through  another  Repeater  (one example shown,  right)  do  require use of  the Repeater  Configurator  Kit. For  detailed information  on installing  Repeaters,  refer  to  the  ESI  Cordless  Handset II Repeater  Installation  Manual  (ESI  # 0450-1248).

call on a PRI

Every  call  on  a  PRI  span  is  sent  with  the  called  number  in  the setup message.  This  means you can  determine whether  to  use a  number  as  a pilot  number  or  as  a DID  number.  Pilot  numbers  are  a means  of  routing  a company’s primary  published phone  number  differently  from  a  DID.  Each  ESI  Communications  Server  has  a different  capacity  for  pilot  entries,  each  with  its  own answer  ring  assignment;  see “Translation tables”  in “System  capacities”  (page  B.1).  This  is  important,  because the  dynamic  channel  allocation  prevents  you from routing based on channel. Pilot  numbers can  be  routed  to  an  ID  branch,  department,  extension or  mailbox.  This  varies  from  DIDs  in  that, when a  DID number  is  routed  to  an  extension,  it  is  considered answered and  follows  the  busy/ no-answer routing  of  the  extension;  but,  with  pilot numbers,  the  call  will be  routed  to  the  extensions  for  live  answer  for  the designated  number  of  rings,  then can  be  routed  to  an  ID  branch  in  the  event  of busy/no-answer.  If  the  PRI  span is  used  for  outgoing calls,  pilot  table entry  1  is  used  for  outgoing  Caller  ID,  as  well.  Because of  this,  pilot number  entry  1 should  always be  programmed  with  10 digits.

PC administration

Installing the System  Administration Application The System  Administration  application is  installed on  a PC  that is connected to the LAN. Only  a user  on that PC can install  the System  Administration  application.   The System  Administration  application  will communicate  with the messaging system through its LAN port.  Installation of the MERLIN Messaging or PARTNER  Messaging System Administration application can be performed from the MERLIN  Messaging System  Release 4.0 Library CD or the PARTNER Messaging System Release 7.0 Library CD. Depending  on your  system,  you  select  “PARTNER  Messaging  System Administration” or  “MERLIN Messaging System Administration” under “Install Software” from the main  window of the  Library CD. This  will  automatically launch an installation wizard. Follow the  instructions  in the installation wizard  to install the System Administration  application.

cordless repeater

Cordless Handset II Repeater The  optional  ESI  Cordless Handset  II  Repeater  extends the  coverage  area  of  the ESI  Cordless  Handset  II  in all  directions,  including up and down. If  Repeaters  are installed  so their  coverage  area  overlaps  that  of  the base  station,  the base  station  can  hand off  calls to  the  Repeaters  as the  user  moves from  one  coverage  area to  another.  When it’s  connected to  a Repeater,  the ESI  Cordless  Handset  II  operates  exactly  as  it  does  when  connected to  its base  station,  and the  handoff  from  the base  station to  the  Repeater  occurs  seamlessly  without  disturbing the  end  user,  even during an active  call. Each ESI  Cordless Handset  II  base  station supports  up  to  six  repeaters,  regardless  of  configuration. •  Each  Repeater  supports  up  to  two  direct  connections  to  other  Repeaters. •  No  Repeater  can  be  more  than  three  connections  —  or  hops  —  from  the base  station. All  Repeaters,  regardless  of  configuration,  must  be registered  to  the base  station. Repeaters  that  are registered  directly  to  a  base station  (left),  do  not  require  use  of  the optional Repeater  Configurator  Kit. These  Repeaters can be  installed  using automatic configuration. However,  Repeaters registered to  the base station  through  another  Repeater  (one example shown,  right)  do  require use of  the Repeater  Configurator  Kit. For  detailed information  on installing  Repeaters,  refer  to  the  ESI  Cordless  Handset II Repeater  Installation